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What do you need to know?


General - Express: 2 hours for unknown cargo only

Priority: 6 hours for unknown cargo only

Classic: 6 hours for unknown cargo only

Courier - Express: 2 hours

Dangerous goods: 6 hours


General - Express: 3 hours

Priority: 5 hours for loose cargo

Classic: 5 hours for loose cargo

Courier - Express: 2 hours


Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables? Yes - Pharma import: 87sqm, export 110sqm

Chiller temp range: 2°C - 8°C (available for both pharma and perishables)

Chiller has out of temp alarm? Yes

How is chiller temperature checked? Every 2 hours

Capacity of chiller (ULD and loose): Import: 444sqm, Export: 110sqm

Notice required for chiller: Space available

CCTV on chiller door? Yes

Temperature controlled dollies / trucks available airside? No

CRT Storage (15°C-25°C)? Yes

Capacity of CRT storage area: Export: 2,500sqm (Pharma), 1,600sqm (PER), Import: 900sqm (mixed)

ACT Can handle 'Active' ULDs? Yes

Electrical outlets available for charging active units: 10

FRO Freezer (-20°C)? Yes

Freezer capacity: Import: 56sqm

Customer can break down their own pallets on the door? No

Commodities & pets



Secure area for VAL (Vault)? Yes

Secure area for VUL (Cages)? Yes

Size of secure area: 50sqm (VAL), 250sqm (VULN)

Witness Loads: Available on request

Secure transfers to/from aircraft: Available on request 

Dangerous goods

DG storage area? Yes

Size of DG storage area: 120sqm


Single position cars? Yes

Multiple position cars? No

Booking window required (lead-in time): Booking window


Sorry, our pet product is current unavailable.

Gateway info & charges

Equipment used for airside towing / transfers: Tug & Dolly

Average transit time from facility to aircraft: 45 mins

Staging time on tarmac prior to loading: 90 mins before departure

Average aircraft loading time: 60 mins

Average transit time for unload and transfer back to facility: 60 mins

Handling /kg: INR 4.03p/kg (excluding GST)

GHA charges for pallet breakdown (Fish): N/A

DGR Check Fees: INR 5,000 per AWB (excluding GST)

Dry Ice Check Fees (imposed by GHA): INR 5,000 per AWB (excluding GST)

Dry Ice Check Fees (charged by VS): N/A

Charges for re-icing RKNs / RAPs: N/A

Import charges: INR 1.28p/kg (excluding GST)