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What do you need to know?


Fast Ride: 2 hours

Must Ride: 3 hours for loose, 2 hours for shipper built units

Just Ride: 3 hours for loose, 2 hours for shipper built units

VEX: 2 hours

Dangerous goods: 4 hours


Fast Ride: 2 hours

Must Ride: 3 hours

Just Ride: 3 hours

VEX: 90 minutes

Custom hours: 05:00 to 17:00 Mon-Fri / 05:00 to 12:00 Sat & Sun

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Chiller temp range: 2°C-8°C

Capacity of chiller (ULD and loose): 12 pallets

Notice required for chiller: 24 hours

CCTV on chiller door? Yes

CRT storage (15°C - 25°C)? No

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

FRO Freezer (-20°C)? Yes

Customer can break down their own pallets on the door? On request

Commodities & pets



Secure area for VAL (Vault)? Yes

Secure area for VUL (Cages)? Yes

Size of secure area: Holding 10m2, safe 5m2

Witness loads? On request

Secure transfers to/from aircraft? On request

Dangerous goods

DG storage area: Yes

Size of area: 10 sqm


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): 7 days


Pets are accepted from SYD to LAX. Check out our pet page to find out more.

Gateway charges

GHA charges for pallet breakdown (FISH): 33.00 per HAWB BREAKDOWN