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Chicago

Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide. 

Gateway Information

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com
 

Fees and remarks: 

LFD including holidays and weekends
Min. storage charges: $225 GC | Perishable: $280
Skind exchange fee: $20 per skid

Import fees
ISC Fee: $225 per MAWB/HAWB
Payable to: AGI ORD 57
Storage charges: GC $0.78 per kilo a day Perishable $0.85 per kilo a day
LFD: RCF + 24 hrs

Import payment methods: PayCargo and Cargosprint

Tab Panel

Opening hours:

Customer Service

Weekdays: 08:00 - 20:30 (EST) 
Saturday: 08:00-19:30 (EST) 

Customer Relations
Weekdays: 08:00-23:00 (UK Time)
Saturday: 08:00-16:00 (UK Time)

Operations
Daily: 08:00-22:30 (EST)

Quotes and booking

General, Fresh and Pharma Bookings
Click here to book Online
E: bookwithus@fly.virgin.com

Quotes and bookings
T:+1 8008286822 option 1
E: bookwithus@fly.virgin.com


Express or Priority
T: +1 8558288505 option 1
E: bookwithus@fly.virgin.com


Courier Express Shipment
T: +1 8008286822 option 1
E: bookwithus@fly.virgin.com

General Enquiries

Post flight Enquiries
T: +1 8008286822 option 2
E: bookwithus@fly.virgin.com

Customer Relations
T: +1 8008286822 option 3
E: Customer.Relations-cargo@fly.virgin.com

Product Information

General

Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands. 

Simply click here to learn more about General.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Courier

Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network. 

Simply click here to learn more about Courier.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Fresh

We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.

Simply click here to learn more about Fresh.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Pharma

Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.

Simply click here to learn more about Pharma.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Valuable

When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments. 

Simply click here to learn more about Valuable.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Vulnerable

Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.

Simply click here to learn more about Vulnerable.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Cars

Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen. 

Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock. 

Simply click here to learn more about Cars.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.

Mail

Exactly what it says on the envelope - our Mail product offers the simplest way to transport your post. Send letters, packages and ecommerce around the world through our extensive and reliable network, seamlessly.

Simply click here to learn more about Mail.
 

Handling agent: AGI
Hours of operation: 08:00 to 21:30 Daily
Firms code: I337

Facility address: 

517 Express Center Drive,
Chicago,
IL. 60666


Contact information:

Exports: +1 7736865840
vsordops@allianceground.com
Imports: +1 7736865840
517ORDIMP@allianceground.com

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

Please contact AGI at 517ordimp@allianceground.com for this information.

Import recovery times

Please contact AGI at 517ordimp@allianceground.com for this information.