Cargo tracking devices

Need to know information

• Definition of a device requiring approval, 1 of 3

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  Approvals are required for any data logger or active tracking device, so that we can be sure the technology does not interfere with aircraft navigation systems. For example, devices that transmit live data using cellular radio or GPS, must have been tested to prove that the technology can stop transmissions during a flight..
  
  You must also declare if you are using a logger that records data to internal memory, so that we can ensure that these meet safety regulations.

  For more information on what is needed for the approval process, please contact Pharma.RP@fly.virgin.com .

• Booking and acceptance, 2 of 3

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  You must declare if you're using an active tracking device when you make a booking. Our customer service teams will also ask you for the manufacturer make / model and serial or identification number.

  As part of your own booking process, you must ensure that you:

  • Record the manufacturer, make/model type and serial or identification number of the device on the AWB, along with a statement confirming that the device is in safe working order and has been packaged in line with supplier instructions.
  • Any devices containing Lithium Batteries must adhere to the applicable IATA Regulations. For further IATA guidance on tracking devices, please click here. 
  • Please note that active tracking devices cannot be accepted on interline bookings.

• Terms and conditions, 3 of 3

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  Please note the below additional terms and conditions applicable to any cargo bookings for shipments containing tracking devices.

  • The device must be on our approved list and declared at time of booking. Customers must check that the device has been approved for carriage and is compatible with the aircraft type it will be travelling on.
  • The device manufacturer, model type and serial number of any devices sent must be declared on the Air Waybill.
  • Customers using active tracking devices must be IATA compliant. Packaging, labelling and AWB declaration must adhere to IATA Regulations.
  • If a consignment contains more than 2 devices or more than 1 device with an extended battery, then the packaging must have a Lithium Battery mark.
  • The device must be handled according to the manufacturer’s instructions.
  • Only the correct, manufacturer-approved battery types can be used in the devices.
  • When not in use, devices must be stored in a dry, secure location and kept in an organised manner to reduce risk of damage.
  • Devices must not be exposed to water.
  • Devices must be visually inspected before use and have a functionality check performed prior to packing.
  • Devices must be attached securely and held within a rigid container.