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Our products

We've kept our product range as simple as possible so you can focus on what's important - getting your cargo shipped safely, on time and on budget.

We understand that some shipments need to move faster than others, and some require specific transportation processes and conditions to maintain their integrity in the supply chain, such as temperature sensitive pharmaceutical and healthcare products. That’s why our products and services have been designed to offer everything you need.

Cargo tracking devices

We know sometimes you may need to track your cargo throughout it's journey, which is why we allow you to use tracking devices to monitor shipments throughout transit, whenever and wherever you need to. Find out more about our cargo tracking devices.

Our products at a glance

  Just Ride Must Ride Fast Ride VEX
Book Now Offers value, great service and our famous reliability Our premium service offering priority access Our express service for your time sensitive cargo, offering a 2 hour close out
Our express courier service
Boarding priority and money back guarantee Boards after Must Ride, Fast Ride and Pharma Highest priority  Highest priority

High priority
Close out times 6 hours for loose, 4 hours for shipper built units* 6 hours for loose, 4 hours for shipper built units* 2 hours* 90 minutes
Priority unloading on acceptance Yes Yes    
Priority collection   Yes    
Service recovery   We will contact you during office hours within 2 hours of ATD to explain what has happened - out of office hours we will contact you the next day We will contact you during office hours within 2 hours of ATD to explain what has happened - out of office hours we will contact you the next day  
**Freight availability  5 hours for loose
3 hours for shipper built units
5 hours for loose
3 hours for shipper built units
2 hours 90 minutes
Booking window 14 days  14 days  Upto 4 hours
before 
Please check with local office
Restrictions     No dangerous goods/ animals
liquids over 1 litre
No dangerous goods/ animals
liquids over 1 litre
Weight and Volume limits Limited only by aircraft and maximum
pallets weights
Limited only by aircraft and maximum
pallets weights
300kg per shipment / 70kg per piece 32kg per piece
Min Connection time at LHR 7 hours for loose and 5 hours for shipper built units 7 hours for loose and 5 hours for shipper built units 4 hours 3 hours

*Applies to known cargo. DGR and dry ice close out times may vary, please check at time of booking.
**Please check for local variances