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Terms & conditions

The terms and conditions for shipments, promotions and our website are listed below

At Virgin Atlantic Cargo we take great care in providing our customers and users of our website, all necessary information and advice. Please take the time to read our terms and conditions documented below.

Virgin Atlantic Cargo is a division of Virgin Atlantic Airways Ltd.  

AF, KL, DL and VS have formed a transatlantic joint venture, including in respect of their cargo cooperation, for the benefit of their customers. This allows the airlines to work together to optimise services to customers across their combined networks, offering more destinations, more capacity and more frequent services.  Within the scope of this joint venture, the carriers are cooperating both commercially, including on pricing, and operationally on cargo offers related to transatlantic routings.

For further information, please contact your local gateway office on our website.