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For when you need perfectly precise handling

Explore Pharma

Everything we do is driven by you, our customers; listening to your requirements and working together to provide the best solution to meet your Pharmaceutical and Life Science needs.

At Virgin, we have implemented GDP certified processes to ensure your sensitive goods arrive in perfect condition. Our Pharma product offers true end-to-end compliance and assurance for you and your customers, as proven by our WDA issued by the UK’s Medicines and Healthcare Regulatory Agency (MHRA).

We don’t over promise or under deliver, we simply provide what you need.

Product features:

Temperature-controlled solutions

GDP certified procedures

High priority

Suitable for:

Pharmacetical and life science goods including: Medicines, vaccines, bio-tech, clinical trials, medical equipment, veterinary products, API's, excipients


Service levels

Choose from any of our service levels to get the best combination of cost and priority to meet your needs:





Simply reliable, effective, and great value



Guaranteed to be on time, every time


Not available for Pharma

Our Hub at London Heathrow

We are unbelievably proud of our home at London Heathrow which was designed with our customers and special products in mind. Dnata City East offers the latest technology to ensure your shipments are handled with care and attention.

At London Heathrow we offer:

  • A dedicated team of specialists to pocess and monitor your sensitive shipments
  • State of the art loose pharma walk-ins with speed doors
  • Secure pharma ULD storage
  • Over 10 charging points for Active Containers
  • Priority unloading for temperaure controlled goods
  • Specialised ramp handling process to minimise ramp exposure

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Dedicated facilities

We take sensitive shipments seriously, which is why we have dedicated pharma SOPs to look after them every step of the way. Our suppliers and processes are reviewed regularly and rigorously, so we can be confident that quality is never compromised.

GDP (WDA) accredited, our global operation has the stamp of approval from the MHRA for our processes, training and quality management. Our temperature-sensitive shipments also benefit from co-location in major UK and US gateways with Delta Cargo, who continue to expand their IATA CEIV programme.

As part of our supplier management, we assess our partners’ capabilities and work alongside them for continuous improvement in GDP compliance.

Active containers

Active containers are designed to keep the contents at a specific temperature throughout the entire journey, by actively heating or cooling the air inside. Highly recommended for when you need to maintain a precise temperature to preserve the quality and integrity of your precious cargo.

We're proud to work closely with both CSafe and Envirotainer to bring you their full range of active containers, so we're able to maintain the efficacy of your sensitive products until they arrive at their final destination, no matter the climate.

We don’t hold a stock of these containers, but we can lease them on request, or you can source them yourselves directly from the supplier.


Book your Pharma shipment

Our expert customer service and sales teams are avaliable for quotes, bookings and enquiries via email or phone.

Contact your local team today to secure your space.

Station information

Find the latest information on each of our stations, including location, contact details and capabilities.

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Our service levels

Find out about the service levels we offer to deliver your shipment at the speed you need.

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