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Whatever it is you need, you should find all the contact information you need below.
PHARMA: To make a Pharma booking please follow this link - Complete a Pharma booking here
MAWB: to assign MAWBs for your permanent bookings, please contact vac.pbs@fly.virgin.com
Invoice queries: If you have a query about an invoice, please contact our Revenue Integrity Team at vac.revenueaccounting@fly.virgin.com
| QUOTES AND BOOKING | GENERAL ENQUIRIES |
OFFICE AND GATEWAYS | |
UK Monday-Friday: 08:00 – 18:30 Saturday: 08:00 – 16:00 Sunday:
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T: 0344 209 8300 option 1 Fast Ride or Must Ride E: welovecargo@fly.virgin.com T: 0208 707 5444 E:vac.salesadministration@fly.virgin.com Pharma bookings |
Post flight enquiries T: 0344 209 8300 option 2 Customer relations T: 0344 209 8300 option 3
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Aberdeen |
US Opening hours: Monday-Friday: Saturday: 08:30-17:30 (EST) Sunday: Closed |
T: 1 800 828 6822 option 1 Fast Ride or Must Ride T: 1 855 828 8505 VEX T: 1 800 828 6822 option 1 E: bookwithus@fly.virgin.com |
Post flight enquiries T: 1 800 828 6822 option 2 Customer relations T: 1 800 828 6822 option 3
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Atlanta |
| Europe | For all European office contact information, please see our offices and gateways page | ||
South Africa Monday-Friday: 08:00 – 17:00 Saturday: Closed Sunday: Closed |
T: 011 929 6081 E: zacargosales@fly.virgin.com
Fast Ride or Must Ride T: 011 929 6066 E: zacargosales@fly.virgin.com (please add 'Fast ride or 'Must ride' in the subject line) VEX T: 011 929 6081 |
Post flight enquiries T: 011 929 6081 E: zacargosales@fly.virgin.com Customer relations T: +44 (0)344 209 8300 option 3 |
Johannesburg |
Shanghai Opening hours: Monday-Friday: 09:00 – 17:30
Saturday: Sunday: |
T: 8621 6136 1788 |
Jack Jiang - Regional Sales Manager T: +86 137 0182 6389 |
Shanghai |
India Opening hours: Monday-Saturday: 09:30 – 18:00 Sunday: |
Delhi (DEL) T: +91 124 4693000 Mumbai (BOM) T: +91 22 68563000 |
Aminder Bal - National Manager Cargo, India T: +91 124 4693031
Rohit Kapoor - Manager, Cargo Sales (DEL) T: + 91 124 4693064 E: Rohit.Kapoor@fly.virgin.com
Juze Fernandes – Cargo Manager (BOM) T: + 91 22 68563101 |
Delhi Mumbai |
Tel Aviv Opening hours: Sunday-Thursday: 08:00 – 17:00
Friday: 08:00 – 13:00
Saturday: |
T: 972 (0)3 973 1501 |
Kfir Reznik - GSA T: 972 (0)3 973 1501 |
Tel Aviv |
| Rest of World | For all the Rest of World offices contact details, please see our offices and gateways page |
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