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What do you need to know?


General - Express: 2 hours

Priority: 4 hours for loose, 3 hours for shipper built

Classic: 5 hours for loose, 4 hours for shipper built 

Courier - Express: 90 minutes

Dangerous goods: 5 hours

Dry ice: 5 hours


General - Express: 90 minutes

Priority: 2 hours for loose, 1 hour for shipper built

Classic: 5 hours for loose, 4 hours for shipper built

Courier - Express: 90 minutes

Custom hours: 07:00 to 17:00 / 7 days a week / up to 19:00 for HUM and AVI

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables? Yes

Chiller temp range: One at 2°C, one at 5°C

Chiller has out of temp alarm? Yes

How often is chiller temperature checked? Daily

Capacity of chiller (ULD and loose): 100m3

Notice required for chiller: 1st come, 1st served

CCTV on chiller door? Yes

Temperature controlled dollies / trucks available airside? No

CRT Storage (15°C-25°C)? Yes

Capacity of CRT storage area: 100m3

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

Can source dry ice / batteries for t2 RKN/RAPs? Yes

Electrical outlets available for charging active units? Yes - 18

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? Yes 

Commodities & pets



Secure area for VAL (Vault)? No

Secure area for VUL (Cages)? Yes

Size of secure area: unable to store ULDs

Witness loads: Upon request

Secure transfers to/from aircraft: cnee/shipper to make arrangment

Dangerous goods

DG storage area? Yes

Size of DG storage area: 10 sqm


Single position cars? Yes

Multiple position cars? Yes



Sorry, our pet product is current unavailable.

Handling info & charges

GHA charges for pallet breakdown (fish): LD3 - $120 per container, LD7 - $225 per pallet

DG check fee: $75.00 per UN

Dry ice check fee: $50.00 per MAWB

Charges for re-icing RKNs/RAPs: $120 plus $3.50/kg ($10 min) for Pharma I containers

Import fees: $70 (per MAWB or per HAWB)