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San Francisco

Gateway information

Operations contact info

T: 650 821 0895 / 0896

M: 650 228 8695

E: sfocargo.ops@fly.virgin.com

Handling agent: Alliance Ground International

Hours of operation: 07:00 - 23:00 daily

T: 650 821 0985 / 0896

E: vssfoops@allianceground.com

Address: 648 West Field Road, SFO International Airport, San Francisco, CA 94128

Exports

Fast Ride: 2 hours

Must Ride: 4 hours

Just Ride: 5 hours for loose, 4 hours for shipper built units

VEX: 90 minutes

Dangerous goods: 6 hours

Dry ice: 6 hours

Imports

Fast Ride: 2 hours

Must Ride: 2 hours

Just Ride: 3 hours for loose, 2 hours for shipper built

VEX: N/A

Custom hours: 08:00 to 24:00 Mon - Sun

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables: Yes

Chiller temp range: 2°C-8°C

Chiller has out of temperature alarm? No

How often is chiller checked? Daily

Capacity of chiller (ULD and loose): 8 skids & walk-in room

Notice required for chiller: No

CCTV on chiller door? Yes

Temperature controlled dollies/trucks available airside? No

CRT Storage (15°C-25°C)? No

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

Can source dry ice? No

Electrical outlets available for charging active units: No

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? No 

Commodities & pets

Valuables

CCTV? Yes

Secure area for VAL (Vault)? Yes

Secure area for VUL (Cages)? No

Size of secure area: 32.5 sqm

Witness Loads: Yes 

Secure transfers to/from aircraft: No

Dangerous goods

DG storage area? Yes

Size of DG storage area: 21 sqm

Cars

Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): n/a

Pets

Sorry, our pet product is current unavailable.

Handling info & charges

GHA charges for pallet breakdown (FISH): $0.18 per kg (Minimum $200)

DG check fee: $75.00 per UN

Dry ice check fee: $50.00 per MAWB

Charges for re-icing RKNs/RAPs: On request

Import charges: $160 (per MAWB or HAWB)

Storage Fees:

  • General Cargo: $0.25 per kg per day (Minimum $150). Applies after 24 hours
  • Perishable / Pharma: $0.50 per kg per day (Minimum $150). Applies after 24 hours