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Newcastle
What do you need to know?
Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide.
- Gateway Information press enter to select
- Product Information press enter to select
Gateway Information
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tab Panel
Opening hours
Customer service
Weekdays: 08:00 - 18:30 (UK Time)
Saturday: 08:00 - 16:00 (UK Time)
Customer relations
Monday to Friday: 08:00 - 23:00 (UK Time)
Saturday: 08:00-16:00 (UK Time)
Operations
Weekdays: 10:00 - 18:00 (UK time)
Quotes and bookings
General, Fresh and Pharma bookings
Click here to book online
E: welovecargo@fly.virgin.com
Quotes and bookings
T: 0344 209 8300 option 1
E: welovecargo@fly.virgin.com
Express or Priority
T: 0344 209 8303 option 1
E: welovecargo@fly.virgin.com
Courier express shipments
T: 0344 209 8303 option 1
E: welovecargo@fly.virgin.com
General enquiries
Post flight enquiries
T: 0344 209 8300 option 2
E: welovecargo@fly.virgin.com
Customer relations
T: 0344 209 8300 option 3
E: welovecargo@fly.virgin.com
Product Information
- General
- Courier
- Fresh
- Pharma
- Valuable
- Vulnerable
- Cars
General
Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.
Simply click here to learn more about General.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |
Courier
Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network.
Simply click here to learn more about Courier.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |
Fresh
We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.
Simply click here to learn more about Fresh.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |
Pharma
Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.
Simply click here to learn more about Pharma.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose Cargo | Shipper Built | |
| Known|Unknown | Known|Unknown | |
| Classic | 1hour | 1hour |
| Priority | 1hour | 1hour |
| Express | 1hour | 1hour |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose Cargo | Shipper Built | |
| Known|Unknown | Known|Unknown | |
| Classic | 1hour | 1hour |
| Priority | 1hour | 1hour |
| Express | 1hour | 1hour |
Other Products
| Export | Import | |
| Dangerous Goods | 4hours | N/A |
| Courier | N/A | N/A |
| Dry Ice | N/A | N/A |
| PER/PIL | N/A | N/A |
| Valuable | NA | N/A |
Valuable
When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.
Simply click here to learn more about valuable.
Handling Agent: Dnata
Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)
Firmscode: NA
Facility Address:
dnata, Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne, NE13 8BH
Phone:
Exports - 0191 214 2700
Imports - 0191 214 2700
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |
Vulnerable
Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.
Simply click here to learn more about Vulnerable.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |
Cars
Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen.
Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock.
Simply click here to learn more about Cars.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |
Exactly what it says on the envelope - our Mail product offers the simplest way to transport your post. Send letters, packages and ecommerce around the world through our extensive and reliable network, seamlessly.
Simply click here to learn more about Mail.
Handling agent: Dnata
Hours of operation: Weekdays 10:00 - 18:00
Facility address:
dnata Unit 3,
Transit Building,
Freight Village,
Newcastle Upon Tyne,
NE13 8BH
Contact information:
T: 0191 214 2700
E: ncl.cargo@dnata.co.uk
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 1 hour | 1 hour |
| Priority | 1 hour | 1 hour |
| Express | 1 hour | 1 hour |
Other products
| Export | |
| Dangerous Goods | 4 hours |