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Newcastle

What do you need to know?

Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide. 

Gateway Information

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address: 

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

Contact information:

T: 0191 214 2700

E: ncl.cargo@dnata.co.uk

 

Operations Contact Info:

T: 0191 214 2700

E: ncl.cargo@dnata.co.uk

 

Tab Panel

Opening Hours:

Customer Service opening hours:

Monday to Friday: 08:00 - 18:30 UK Time

Saturday: 08:00 - 16:00 UK Time

Sunday: Closed

 

Customer relations opening hours:

Monday to Friday: 08:00 - 23:00 

Saturday: 08:00 - 16:00 

Sunday: Closed

 

Operations

Quotes and booking

General, Fresh and Pharma Bookings

Click here to book Online

E: welovecargo@fly.virgin.com

Quotes and bookings

T: '+44 03442098300  - Option 1

E: welovecargo@fly.virgin.com

Express or Priority

T: '+44 03442098303

E: welovecargo@fly.virgin.com

Courier Express Shipment

T: '+44 02087075444

E: welovecargo@fly.virgin.com

General Enquiries

Post flight Enquiries

T: 0344 209 8300 option 2

E: welovecargo@fly.virgin.com

Customer relations

T: 0344 209 8300

E: Customer.Relations-cargo@fly.virgin.com

Product Information

General

Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands. 

Simply click here to learn more about general.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address: 

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose cargo Shipper built
  Known | Unknown Known | Unknown
Classic 1 hour 1 hour
Priority 1 hour 1 hour
Express 1 hour 1 hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Courier

Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network.

Simply click here to learn more about courier.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Fresh

We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.

Simply click here to learn more about fresh.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Pharma

Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.

Simply click here to learn more about pharma.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Valuable

When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.

Simply click here to learn more about valuable.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Vulnerable

Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.

Simply click here to learn more about vulnerable.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Cars

"Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen. 

Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock. "

Simply click here to learn more about cars.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A

Mail

Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands. 

Simply click here to learn more about general.

Handling Agent: Dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

Firmscode: NA

Facility Address:

dnata, Unit 3,

Transit Building,

Freight Village,

Newcastle Upon Tyne, NE13 8BH

 

Phone:

Exports - 0191 214 2700

Imports - 0191 214 2700

Has this information helped you avoid making a call?

We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Import recovery times

The below times inform you the time window 

when the freight is available to collect.

  Loose Cargo Shipper Built
  Known|Unknown Known|Unknown
Classic 1hour 1hour
Priority 1hour 1hour
Express 1hour 1hour

Other Products

  Export Import
Dangerous Goods 4hours N/A
Courier N/A N/A
Dry Ice N/A N/A
PER/PIL N/A N/A
Valuable NA N/A