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Newcastle

What do you need to know?

Quotes and bookings, 1 of 3

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Quotes and bookings

T: 0344 209 8300 option 1

E: welovecargo@fly.virgin.com

Make a Pharma booking here

General - Express or Priority shipments

T: 0344 209 8303

E: welovecargo@fly.virgin.com

Courier - Express shipments

T: 0208 707 5444

E: vac.salesadministration@fly.virgin.com
General enquiries, 2 of 3

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Post flight enquiries

T: 0344 209 8300 option 2

E: welovecargo@fly.virgin.com

Customer relations

T: 0344 209 8300 option 3

MAWB: to assign MAWBs for your permanent bookings, please contact vac.pbs@fly.virgin.com

Invoice queries: If you have a query about an invoice, please contact our Revenue Integrity Team at vac.revenueaccounting@fly.virgin.com
Gateway information, 3 of 3

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Handling agent: dnata

Hours of operation: 10:00 to 18:00 Monday to Friday only (closed Saturday/Sunday)

T: 0191 214 2700

E: ncl.cargo@dnata.co.uk

Address: dnata, Unit 3, Transit Building, Freight Village, Newcastle Upon Tyne, NE13 8BH

Exports press enter to select
Imports press enter to select

Exports

General - Express: 1 hour

Priority: 1 hour

Classic: 1 hour

Courier - Express: N/A

Dangerous goods: 4 hours

Pets accepted: Unfortunately not

Security / lock up: Available on request

Loading / unloading / re-contouring ULD: Available on request

Cold storage: Not available

Imports

General - Express: 1 hour

Priority: 1 hour

Classic: 1 hour

Courier - Express: N/A

Custom hours: 24 hours daily