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What do you need to know?


General - Express: 2 hours

Priority: 4 hours 

Classic: 5 hours for loose, 4 hours for shipper built units

Courier - Express: 90 minutes

Dangerous goods: 6 hours

Dry ice: 6 hours


General - Express: 2 hours

Priority: 3 hours (loose), 2 hours (shipper built)

Classic: 2 hours

Courier - Express: 90 minutes

Custom hours: 08:00 to 24:00 Mon - Fri / 12:00 to 20:00 Sat / 12:00 to 20:00 Sun

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables? No

Chiller temp range: 2°C-8°C

Chiller has out of temp alarm? No

How often is chiller checked? Daily

Capacity of chiller (ULD and loose): 4 pallets (PAGs plus 700 sq ft walk-in)

Notice required for chiller: On request

CCTV on chiller door? No

Temperature controlled dollies/trucks available airside? No

CRT Storage (15°C-25°C)? No

Capacity of CRT storage area: N/A

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

Can source dry ice / batteries for t2 RKN/RAPs: Yes

Dry Ice supplier: Dry Ice Depot

Electrical outlets available for charging active units: Yes - 4

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? Yes

Commodities & pets



Secure area for VAL (Vault)? No

Secure area for VUL (Cages)? No

Size of secure area: n/a

Witness Loads: on request

Secure transfers to/from aircraft: on request

Dangerous goods

DG storage area? Yes

Size of DG storage area: 10 x 15 sqm


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): n/a


Sorry, our pet product is current unavailable.

Handling info & charges

GHA charges for pallet breakdown (FISH): $175

DG check fee: $75.00 per UN

Dry ice check fee: $50.00 per MAWB

Charges for re-icing RKNs / RAPs: $50

Import charges: $100 (per  MAWB/HAWB)

Import/export storage charges (charged by ground handler): $0.30 per kg after 48 hours