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What do you need to know?


General - Express: 2 hours

Priority: 4 hours

Classic: 5 hours for loose, 4 hours for shipper built units

Courier - Express: 90 minutes

Dangerous goods: 6 hours

Dry ice: 6 hours


General - Express: 2 hours

Priority: 2 hours

Classic: 3 hours (loose), 2 hours (shipper built)

Courier - Express: 90 minutes

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables: Yes

Chiller temp range: 2°C-8°C

Chiller has out of temp alarm? No

How often is chiller temperature checked? Daily

Capacity of chiller (ULD and loose): About 18 PAGs/PMCs

Notice required for chiller: 1st come, 1st served

CCTV on chiller door? Yes

Temperature controlled dollies / trucks available airside? No

CRT Storage (15°C-25°C)? No

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

Can source dry ice / batteries for t2 RKN/RAPs? Yes

Dry Ice Supplier: Associated Carbonic Industries

Electrical outlets available for charging active units? Yes - 12

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? No

Commodities & pets



Secure area for VAL (Vault)? No

Secure area for VUL (Cages)? Yes

Size of secure area: 37 sqm

Witness Loads: on request

Secure transfers to/from aircraft: No service offered

Dangerous goods

DG storage area? Yes

Size of DG storage area: Small


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): 2 weeks


Sorry, our pet product is current unavailable.

Handling info & charges

Equipment used for airside towing / transfers: Dollies/Bobcat

Average transit time from facilty to aircraft: 20 mins

Staging time on tarmac prior to loading: 60 mins before departure

Average aircraft loading time: 45 mins

Average transit time for unload and transfer back to facility: 60 mins

GHA charges for pallet breakdown (FISH): $36.49 (LD3) $62.74 (LD7)

DG check fee: $75.00 per UN

Dry ice check fee: $50.00 per MAWB

Charges for re-icing RKNs / RAPs? Yes

Import charges: $175 per MAWB/HAWB