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What do you need to know?


Fast Ride: 2 hours

Must Ride: 4 hours

Just Ride: 5 hours for loose, 4 hours for shipper built units


Dangerous goods: 6 hours

Dry ice: 6 hours


Fast Ride: 2 hours

Must Ride: 4 hours for loose, 3 hours for shipper built

Just Ride: 4 hours for loose, 3 hours for shipper built


Custom hours: 08:30 to 17:00 Mon - Fri (excluding public holidays)

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables? No

Chiller temp range: 2°C-8°C

Chiller has out of temp alarm: No

How often is chiller checked?  Daily

Capacity of chiller (ULD and loose): 4 pallets

Notice required for chiller: No

CCTV on chiller door? Yes

Temperature controlled dollies/trucks available airside? No

CRT Storage (15°C-25°C)? No

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

Can source dry ice: No

Electrical outlets available for charging active units: Yes - 2

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? Yes 

Commodities & pets



Secure area for VAL (Vault)? Yes

Secure area for VUL (Cages)? No

Size of secure area: 9 sqm (fits one AKE)

Witness Loads: Yes 

Secure transfers to/from aircraft: Yes

Dangerous goods

DG storage area? Yes

Size of DG storage area: 23 sqm


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): Yes


Sorry, our pet product is current unavailable.

Handling info & charges

GHA charges for pallet breakdown (FISH): $175 LD7 $100 LD3

DG check fee: $75.00 per UN

Dry ice check fee: $50.00 per MAWB

Charges for re-icing RKNs/RAPs: Customer re-ices on site

Import charges: $70 (per MAWB/HAWB)