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New York JFK
What do you need to know?
Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide.
- Gateway Information press enter to select
- Product Information press enter to select
Gateway Information
Handling agent: Delta
Hours of operation:
Export hours: 04:00 - 21:00
Imports hours: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
JFK Warehouse Call Center (WCC) serves as the primary point of contact for any concerns. Please feel free to reach out to them using the following contact details and allow for a maximum of 4 hours turnaround time for any queries:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
The JFK WCC operates during the following hours: 6 am – 8 pm. Please direct the following requests to the WCC:
-Nominations Storage charges
-Clearance inquiries
-ISC fees inquiries
-Freight availability
-Last free day
-Mishandled cargo
Important information:
Please note: We are unable to load/offload flatbed trucks due to safety reasons. For more information, please reach out to your local team.
Terms and conditions JFK
Rate is based on chargeable weight
No free allowance for federal holidays
Breakdown of shipper loaded units not permited on docks
Tab Panel
Opening hours:
Customer Service
Weekdays: 08:00 - 20:30 (EST)
Saturday: 08:00-19:30 (EST)
Customer Relations
Weekdays: 08:00-23:00 (UK Time)
Saturday: 08:00-16:00 (UK Time)
Operations
Daily: 08:00-22:30 (EST)
Quotes and booking
General, Fresh and Pharma Bookings
Click here to book Online
E: bookwithus@fly.virgin.com
Quotes and bookings
T:+1 8008286822 option 1
E: bookwithus@fly.virgin.com
Express or Priority
T: +1 8558288505 option 1
E: bookwithus@fly.virgin.com
Courier Express Shipment
T: +1 8008286822 option 1
E: bookwithus@fly.virgin.com
General enquiries
Post flight Enquiries
T: +1 8008286822 option 2
E: bookwithus@fly.virgin.com
Customer Relations
T: +1 8008286822 option 3
E: Customer.Relations-cargo@fly.virgin.com
Product Information
- General
- Courier
- Fresh
- Pharma
- Valuable
- Vulnerable
- Cars
General
Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.
Simply click here to learn more about General.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Courier
Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network.
Simply click here to learn more about Courier.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Fresh
We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.
Simply click here to learn more about Fresh.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Our Capabilities
COL Storage is available upon request and availability, temperature of our storage ranges from 2 to 8 degrees. We’re able to separate pharma from perishables.
-
More specific information, 1 of 1
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Pharma
Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.
Simply click here to learn more about Pharma.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Our Capabilities
COL Storage is available upon request and availability, temperature of our storage ranges from 2 to 8 degrees. We’re able to separate pharma from perishables.
-
More specific information, 1 of 1
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Valuable
When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.
Simply click here to learn more about Valuable.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Vulnerable
Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.
Simply click here to learn more about Vulnerable.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Cars
Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen.
Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock.
Simply click here to learn more about Cars.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |
Exactly what it says on the envelope - our Mail product offers the simplest way to transport your post. Send letters, packages and ecommerce around the world through our extensive and reliable network, seamlessly.
Simply click here to learn more about Mail.
Handling agent: Delta
Hours of operation:
Exports: 04:00 - 21:00
Imports: 04:00 - 23:59
Firms code: F149
IRS#: 13-321312300
Facility address:
Cargo Bldg 21,
JFK Intl Airport Jamaica,
NY 11430
Contact information:
Exports and imports:
T: +1 7188315228
E: jfkwcc.cgo@delta.com
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | 4 hours |
| Express | 2 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Known | |
| Classic | 5 hours | 4 hours |
| Priority | 4 hours | N/A |
| Express | 2 hours | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 6 hours | N/A |
| Courier | Express: 90 minutes | Express: 4 hours |
| Dry Ice | 6 hours | N/A |