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EU GSSA transition FAQs
ECS has been confirmed as Virgin Atlantic Cargo’s new GSSA across multiple territories within Continental Europe. Implementation began in December 2024 and will continue in 2025.
We understand you might have some questions about this transition so we have answered the frequently asked questions below.
Transition Questions
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Will the delivery process change?, 1 of 3
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Who do I contact for any issues with shipments due to fly before the change over?, 2 of 3
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Who do I contact regarding my booked shipment after the transition?, 3 of 3
If you have any further questions related to our EU GSSA transition, please direct these to Europeansales@fly.virgin.com and our European Sales team will be able to assist.