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Cape Town
Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide.
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Gateway Information
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
GHA contact:
Exports: cpt-exports@johnmenzies.aero
Imports: cpt-imports@johnmenzies.aero
Contact information:
E: william.baloyi@menziesaviation.com
T: +021-936-2269
VS Operations contact info:
Douglas MacDougall
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Import payment methods
Card or account only
Import fee
| ISC fee | As per THCs |
| Payable to | Menzies |
| Storage charges | As per THCs |
| LFD | As per THCs |
Tab Panel
Opening hours
Customer Service
Weekdays: 08:00 - 17:00 (SAST)
Weekend: Closed
Customer Relations
Weekdays: 08:00 - 17:00 (SAST)
Weekend: Closed
Operations
Exports based on departure time
Quotes and bookings
General, Fresh and Pharma bookings
Click here to book Online
All products (excl. Pharma):
zacargosales@fly.virgin.com
T: 011-929-6081
Pharma queries: pharma.rp@fly.virgin.com
Express or Priority
T: 011-929-6066
General enquiries
Post flight enquiries
T: +1-800-828-6822 option 3
E: cargo.care@fly.virgin.com
Other enquiries
E: zacargosales@fly.virgin.com
Product Information
- General
- Courier
- Fresh
- Pharma
- Valuable
- Vulnerable
- Cars
General
Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.
Simply click here to learn more about general.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Courier
Efficiently move your courier material and ecommerce with our shorter close out times and express handling across our network.
Simply click here to learn more about courier.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Fresh
We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.
Simply click here to learn more about Fresh.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Our Capabilities
COL and CRT storage is available upon request and availability. Temperature of our storage ranges from +2°C to +8°C (COL) and +15°C to +25°C (CRT). We’re able to separate pharma from perishables.
More specific information
| COL Storage | |
| COL Storage (+2°C to +8°C) | Yes |
| Storage Type | Cooler |
| How often is chiller checked: | Every shift |
| Capacity | 210 m2 |
| Temperature alarm | Yes |
| CCTV Coverage | Yes |
| Dedicated or Mixed use | Mixed use |
| CRT Storage | |
| CRT Storage (+15°C to +25°C) | No |
| Capacity | N/A |
| Active Containers | |
| Suppliers Accepted | CSafe & Envirotainer |
| Electrical outlets are available for charging active units: | Yes x 4 |
| Can source dry ice: | No |
| Transport | |
| Estimated transit time to/from aircraft | 20 minutes |
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Pharma
Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.
Simply click here to learn more about pharma.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Our Capabilities
COL and CRT storage is available upon request and availability. Temperature of our storage ranges from +2°C to +8°C (COL) and +15°C to +25°C (CRT). We’re able to separate pharma from perishables.
More specific information
| COL Storage | |
| COL Storage (+2°C to +8°C) | Yes |
| Storage Type | Cooler |
| How often is chiller checked: | Every shift |
| Capacity | 210 m2 |
| Temperature alarm | Yes |
| CCTV Coverage | Yes |
| Dedicated or Mixed use | Mixed use |
| CRT Storage | |
| CRT Storage (+15°C to +25°C) | No |
| Capacity | N/A |
| Active Containers | |
| Suppliers Accepted | CSafe & Envirotainer |
| Electrical outlets are available for charging active units: | Yes x 4 |
| Can source dry ice: | No |
| Transport | |
| Estimated transit time to/from aircraft | 20 minutes |
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Valuable
When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.
Simply click here to learn more about Valuable.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Vulnerable
Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.
Simply click here to learn more about Vulnerable.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Cars
Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen.
Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock.
Simply click here to learn more about Cars.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |
Exactly what it says on the envelope - our Mail product offers the simplest way to transport your post. Send letters, packages and ecommerce around the world through our extensive and reliable network, seamlessly.
Simply click here to learn more about Mail.
Handling agent: Menzies
Hours of operation: Daily: 08:00 to 17:00 (SAST)
Facility address:
SAA/ Menzies Cargo
Freight Road
Cape Town International Airport
Contact information:
E: william.baloyi@menziesaviation.com
T: 021-936-2269
VS Operations contact info:
T: +271-192-96082
E: douglas.macdougall@fly.virgin.com
Station manager and number:
Douglas MacDougall
T: 011-929-6082
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 4 hours | 3 hours |
| Priority | 4 hours | 3 hours |
| Express | 4 hours | N/A |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 3 Hours | 90 minutes |
| Priority | 3 Hours | 90 minutes |
| Express | 90 minutes | N/A |
Other Products
| Export | Import | |
| Dangerous Goods | 4 hours | N/A |
| Courier | 2 hours | Express: 90 minutes |
| Dry Ice | 3 hours | N/A |