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Dubai
What do you need to know?
Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide.
- Gateway Information press enter to select
- Product Information press enter to select
Gateway Information
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata Cargo Terminal
Freight Gate 05
Air Cargo City
Al Quds St
Dubai Int'l Airport
Dubai Airport Freezone
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909/911
Imports:
T: +97-142-111-111
E: dnatacargodxb@dnata.com
E: dnatacargodwc@dnata.com
VS operations contact - Station manager:
Leo Shiranka
T: +97-156-177-9863
E: s.leo@ecsgroup.aero
VS Operations contact:
Amaldas Mohandas
T: +97-156-177-9863
E: Amaldas.mohandas@fly.virgin.com
E: cargoops.dxb@fly.virgin.com
Important information:
Import payment methods: As per SGHA contract with dnata
Additional remarks:
Courier Terminal Address:
dnata Cargo Terminal
Freight Gate 02
Air Cargo City
Al Quds St
Dubai Int'l Airport
Dubai Airport
Freezone
Dubai
Pharma & Perishable Centre:
Dubai Flower Centre
Freight Gate 06
Dubai Int'l Airport
Cargo & Logistics
Dubai Cargo Villate
D75 - Sheikh Rashid Road Deira
Dubai
Tab Panel
Opening hours
All departments
Daily: 24 hours
General enquiries
Contact information
E: muthuselvan.shanmugam@fly.virgin.com
T: +97-155-842-1903
Product Information
- General
- Courier
- Fresh
- Pharma
- Valuable
- Vulnerable
- Cars
General
Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.
Simply click here to learn more about General.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Courier
Efficiently move your courier material and ecommerce with our shorter close out times and express handling across our network.
Simply click here to learn more about Courier.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Fresh
We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.
Simply click here to learn more about Fresh.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Our Capabilities
COL and CRT storage is available upon request and availability. Temperature of our storage ranges from +2°C to +8°C (COL) and +15°C to +25°C (CRT). We’re able to separate pharma from perishables.
More specific information
| COL Storage | |
| COL Storage (+2°C to +8°C) | Yes |
| Storage Type | Coolers and cool dollies |
| How often is chiller checked: | 24 hours daily |
| Capacity | 138 m2 plus cool dollies x 10 |
| Temperature alarm | Yes |
| CCTV Coverage | Yes |
| Dedicated or Mixed use | Dedicated |
| CRT Storage | |
| CRT Storage (+15°C to +25°C) | Yes |
| Capacity | 160 m2 plus cool dollies x 10 |
| Active Containers | |
| Suppliers Accepted | CSafe & Envirotainer |
| Electrical outlets are available for charging active units: | Yes x 5 |
| Can source dry ice: | Yes - 24 hours notice required |
| Transport | |
| Estimated transit time to/from aircraft | 60 minutes |
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Pharma
Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.
Simply click here to learn more about Pharma.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Our Capabilities
COL and CRT storage is available upon request and availability. Temperature of our storage ranges from +2°C to +8°C (COL) and +15°C to +25°C (CRT). We’re able to separate pharma from perishables.
More specific information
| COL Storage | |
| COL Storage (+2°C to +8°C) | Yes |
| Storage Type | Coolers and cool dollies |
| How often is chiller checked: | 24 hours daily |
| Capacity | 138 m2 plus cool dollies x 10 |
| Temperature alarm | Yes |
| CCTV Coverage | Yes |
| Dedicated or Mixed use | Dedicated |
| CRT Storage | |
| CRT Storage (+15°C to +25°C) | Yes |
| Capacity | 160 m2 plus cool dollies x 10 |
| Active Containers | |
| Suppliers Accepted | CSafe & Envirotainer |
| Electrical outlets are available for charging active units: | Yes x 5 |
| Can source dry ice: | Yes - 24 hours notice required |
| Transport | |
| Estimated transit time to/from aircraft | 60 minutes |
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Valuable
When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.
Simply click here to learn more about Valuable.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Vulnerable
Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.
Simply click here to learn more about Vulnerable.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Cars
Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen.
Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock.
Simply click here to learn more about Cars.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |
Exactly what it says on the envelope - our Mail product offers the simplest way to transport your post. Send letters, packages and ecommerce around the world through our extensive and reliable network, seamlessly.
Simply click here to learn more about Mail.
Handling agent: dnata
Hours of operation: Daily: 24 hours
Facility address:
Main Facility
dnata, Dubai International Airport, Airport Road
Dubai Pharma and Fresh
Pharma & Perishable Centre
FG6, Dubai Flower Centre, Dubai
Contact information:
For all enquiries, please contact Globe Air Cargo
T: +97-146-091-909
Tell us what you think
Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2 minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 7 hours | 7 hours |
| Priority | 7 hours | 7 hours |
| Express | 7 hours | 7 hours |
Import recovery times
The below times inform you the time window when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 6 hours |
| Priority | 6 hours | 6 hours |
| Express | 6 hours | 6 hours |
Other products
| Export | Import | |
| Courier | 2 hours | 2 hours |
| PER/PIL | 4 hours | 2 hours |
| Valuable | 4 hours | 4 hours |