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Germany

What do you need to know?

Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide. 

Gateway Information

Frankfurt

Handling agent: CHI Aviation Handling GmbH

Hours of operation: 24/7

Facility address:

Cargo Citiy South,
Bldg 571,
60549
Frankfurt-Airport

GHA contact information:

T: +49 (0) 69 6976 479 0
E: info@chi-aviation.com

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All stations

Our local team's opening hours

Customer Service, Sales and Reservations

Weekdays: 08:00 - 18:00 (CET) 

Operations weekdays:

08:00-17:30 (CET)

Emergency e-mail 24/7:

WeLoveEurope.DE@fly.virgin.com


Important information all stations:

Please send the MAWB, HAWB, Manifest, ABD, and commercial invoice to WeLoveEurope.DE@fly.virgin.com no later than 17:00 (local time) on the day preceding departure from Germany. Otherwise, shipments can get delayed.

Quotes, bookings and enquiries

Contact information
E: WeLoveEurope.DE@fly.virgin.com
T: +49 610529720

Other stations

Product Information

General

Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands. 

Simply click here to learn more about General.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Courier

Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network. 

Simply click here to learn more about Courier.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Fresh

We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.  

Simply click here to learn more about Fresh.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Pharma

Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.

Simply click here to learn more about Pharma.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Valuable

When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.

Simply click here to learn more about Valuable.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Vulnerable

Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.

Simply click here to learn more about Vulnerable.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Cars

Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen. 

Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock.

Simply click here to learn more about Cars.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure

Mail

Exactly what it says on the envelope - our Mail product offers the simplest way to transport your post. Send letters, packages and ecommerce around the world through our extensive and reliable network, seamlessly.

Simply click here to learn more about Mail.

Tell us what you think

Your feedback is valuable and we’re keen to make sure you have access to all the information you need at your fingertips. Please take a moment to share your thoughts on this quick 2-minute survey.

Close out times

The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.

  FRA All other stations
Classic and Priority Mon - Sat 12:00 for same day of departure Mon - Sat 17:00 for same day of departure